BRT in Xiamen satisfies 70% of passengers

An online survey conducted by Xiamen Bus Rapid Transit (BRT) in May 2011, shows nearly 70% of citizens in Xiamen, China, rated the BRT service as “excellent” and “good”.

The survey which involved 3,000 people mainly focuses on four areas: station staff services, hardware facilities; amenities and rush hour congestion. The results showed that rapidity, punctuality and affordability are the main advantages of BRT transportation.

Among the facilities provided by the BRT, E-card charge stations scored the highest, followed by BRT ticket machines. In relation to the rush hour congestion, measures such as the capacity to add departure frequency and vehicle are highly praised.

See the video “Moving Beyond Bus Rapid Transit”